Refund Policy

Last updated: January 2026

Overview

TV Internet Hub LLC acts as an authorized retailer connecting customers to third-party telecom service providers. Refund eligibility depends on the policies of the specific service provider you have been connected with.

Cancellations

If you wish to cancel a service order that has not yet been installed, please contact us immediately at (888) 451-9311 or info@tvinternethub.com. We will do our best to cancel the order before installation occurs.

Refunds from Providers

Refund requests for services already installed or activated must be directed to the service provider directly. Each provider has their own refund and cancellation policies. We will assist you in contacting the provider to resolve any billing issues.

How to Request a Refund

Contact us at:
Phone: (888) 451-9311
Email: info@tvinternethub.com
We respond within 1 business day and will guide you through the process.